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Customer Feedback

Here's what our customers have to say about Zazzle:

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“I have received many accolades about this product. The invitations were marvelous, exactly what I was looking for! I loved the way I could manipulate the invitation to meet my family's needs and desires.”
— Darla
“As small business owners, we are a bit OCD about great customer service, and it was great to see how you guys did the same for us. We had a trade show, where we needed this shirt, and fixing the mistake on your end, getting the shirt to the hotel, and letting us do what we needed without a big hassle is GREATLY appreciated. I will share my experience with the world. Thanks for doing such a good job for us.”
— Steve
“I am amazed at how great this whole thing works. I feel great as an artist being involved in this community and service. Thank you Zazzle! Keep up the great work!”
— Don
“Very good quality items at affordable prices. Colors are as shown on the mock-up, layout is as expected and card quality is also good. Overall quality looks very professionnal and is always shipped in strong robust packaging.”
— Andrew
“Zazzle.com is awesome! I highly recommend this site to anyone interested in seeing their work on a large variety of products. I am very pleased with all the products that I've ordered from Zazzle.com.”
— Henry
“The save the dates were perfect:) Delivery was fast! We made our save the dates and they were here by the end of the week. Very affordable products.”
— Rebecca
“I am pleasantly surprised by your speedy response to my issue. And even more pleased that I don't have to make a trip to the post office to return the item. I just wanted to share with you a little of my saga with the tee shirt... I needed to get a small gift for someone that I wished I was able to spend more on. It took me hours to decide on the tee!! As there are so many choices. I was really upset when I saw it. I never dreamed that you would give me a refund and I figured you would have said it was my fault. I was talking with my coworkers about it (I am a ER nurse and work with a lot of people.) They said if I have to swallow the cost, I should give the tee to a "regular" of ours in the ER who used to be a drummer but is now homeless. He is ALWAYS in the ER, especially on Christmas. They said just having drums on the shirt would be thrilling for him especially since even though he is homeless he likes to dress nice. When he has a nice outfit, he comes to show us!!!! Now I will wrap the faulty tee and put a tag on it saying it is from all of us. It will be too big, but he will see it as a personal gift because of the drums. I'm working 7am-7pm on Christmas day, and I know he will show up as usual. It will be so nice for all to give him the tee. I want to say thank you so much Zazzle. I am a huge fan of your site and have turned many people onto it through the years. I still have some things I need to get for the holidays & will be sure to visit Zazzle again. ”
— Dianne
“I love zazzle and tell everyone about it. I have been able to get unique gifts and build up my stock of panda notes, thank-yous, stickers, address labels…”
— Carol
“I was very impressed with the quality of the product I received. I made some mistakes myself with the product, but the Zazzle customer service personel were exceptionally accomodating and re-did my order and sent it special delivery, as this was a birthday gift. Thank you sincerely. I have recommended Zazzle and will continue to use your service.”
— Susan
“I appreciated how quickly the order arrived and the care with which the coffee mugs were wrapped.”
— Barbara
“I must say that I am pleasantly surprised by Zazzle's customer service and your generous gesture to replace these products without having to return the items first. This truly comes at a difficult time for me. I'm not sure if you noticed what particular shirts these are, but they are breast cancer shirts that I plan on wearing as I recover from breast cancer myself. Everyone will ask where these fabulous shirts came from and I shall tell them about your website and how awesome the customer service is. Thank you again for making my life a little easier!”
— Dawn
“No company is perfect, however the best companies rise to the occasion when they make mistakes and ZAZZLE definitely has the best customer service I've ever worked with. I've been 100% satisfied with every purchase and I purchase a lot from them.”
— Audrey
“I cannot express my appreciation enough for your help yesterday morning when I called. I explained that these buttons were ordered to give to a group of Belgian 4th graders who have adopted my father's grave. My father, KIA during the Battle of the Bulge is buried in an American cemetery in Belgium called Henri-Chapelle Cemetery. We are going to be meeting with these Belgian 4th graders in a few days and I needed the buttons to take with me so I would have them in Belgium to give to them. Well, I just checked and the buttons are due to arrive later today, in more than plenty of time, with a day to spare. You worked a miracle and I am grateful. Thank you again for superlative customer service in seeing that my order got to me in time.”
— Diane
“This was a "WOW" experience. Received my order in about three days. The buttons I ordered turned out perfect. The selection and ease of ordering were phenomenal! They are good quality and look like they will last for a long time. I will definitely order from Zazzle again and have already spread the word to all my family and friends.”
— Janice
“I loved all the items on Zazzle. I especially loved my daughter's 1st birthday invitations. Everyone commented on them and asked where I got them from. Thanks again and I am very well pleased on how the invitations turned out.”
— Sara
“The hats were very well done, I was extremely impressed with literally every aspect of them. The logo lays flat, and doesn't smudge, the brim takes to a bend well, the hat BREATHES, and the cloth ring is super comfortable.”
— Kyle
“I have used previous online “do it yourself” companies in the past, and have always been let down when I got the final product in my hand. I have ordered three mouse pads from you, and two sets of postcards. All I can say is, I am truly truly truly amazed, stunned, in awe, forever dedicated, loyal, overwhelmed, cream filled, peachy, tingly... er, just plain freakin happy with your company! You make us look so good! I mean, truly we look good already, but you make us look better! I am so impressed. We will keep ordering from you guys, and you'll have a FAN for life! You all really do live up to your name... Zazzle is such a good way to describe how I feel right now.”
— Jake
“Zazzle is so much fun to look through and order unique items that can't be found in retail stores. The representatives who helped me with my order were very patient, friendly and extremely helpful!!”
— Heidi
“Super impressed with the wedding invites and rsvp cards that I ordered! Thank you for making that step of my wedding planning a breeze!”
— Ammy
“Have always had a very good experience with Zazzle. I mostly order business cards and they are always perfect. I searched many, many sites to find the cards that best suited me and I love the choices there were with Zazzle. The only thing that could make it better is to have more products with the design I picked. I would love to have stationery and magnet cards in this design. Thank you for a fantastic job! ”
— Nancy

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