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Customer Feedback

Here's what our customers have to say about Zazzle:

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“Last year at Christmas, I ordered a custom made mug and set it up for ground delivery with plenty of time. Your site said it would leave in 24 hours. Something happened and it was held up and by the time I realized it, it was too late to upgrade the shipping. I sent Zazzle a scathing email - I blame stress of the holidays only on myself. You guys duplicated my mug and sent a new one without so much as a word to me. I just came home, and there it was, I think 24 hours later. I received the other one a day or 2 after Christmas. No charge, no return instructions. I wanted to let you know that I remember that you went above and beyond for me. Even though my email to you could have been much more gracious, especially during the holiday season. I told everyone that I know about your customer service. This year, I'm more than likely going to make another mug or a shirt or something. I will say that the main reason for that is the way you handled me last year. I honestly doubt I would be here again - not because i would have been so angry, but because I simply wouldn't have entered your company so boldly into my brain. Companies don't exist like you guys anymore. Keep up the good work!!! ”
— Rachel
“Great variety of items that are unique. Many of which are so perfect, you would think that they were custom created just for you. Wonderful company.”
— Daron
“I was happy to have run across this website. It had exactly what I needed as a gift for a special person. I am very pleased with the product.”
— Sarah
“What wonderful customer service! Thank you so much! I will refer anyone and everyone I can to This is more than just a t-shirt for me, my mom just celebrated her 69th birthday (this was her present from me) and she has had 2 cancer-free CAT scans this past year. I was so tickled to find your website that offers so many ovarian cancer items because not many have them. I really appreciate you doing this for me...more than you know. Thank you again and have a great weekend! ”
— Amy
“Very satisfied! It was a gift to my husband and he loved the creativity and personalization on the canvas print of the song he used to sing to me!”
— Erica
“I just received my order today of two custom designed hoodies! I must say I was a little worried about ordering online, but the product arrived as promised, on time, exceptional quality, and exactly as I had ordered it!! I am so pleased since it is an Xmas gift that I will be sending my son and girlfriend in Alberta!! Hats off to a great website, excellent quality of product and reliable service!! I will pass along my experience to my friends and family!! Thank you!!”
— Julie
“I have ordered custom christmas cards 3 years in a row from Zazzle and have received just what I ordered. Great quality. I have also purchased tee shirts with great results.”
— Joseph
“Love the products you offer and am very pleased with quality. I have recommended your company to everyone who will listen.”
— Jenny
“I am surprised by the quality of fabric for some of the shirts. The long sleeve black shirts, the white sweatshirt, and some of the t-shirts have an especially comfortable design. I plan to switch all that I wear and only wear my Planet Heart designs with my logos bought from Zazzle. I got compliments on my Halloween HeartMarking Boo shirts even when people didn't know that I made them myself. The comfortable soft long sleeves were so much more practical than wearing a costume! And the HeartMark designs for the Congenital Heart Walk fundraiser worn by Team Planet Heart looked great on the men, women, and kids who wore my designs. Zazzle makes it easy! I also love that the products usually ship super fast. It's the biggest treat!”
— Tali
“Wow! That is an EXCELLENT customer service/customer retention effort. I was unhappy with the quality of the product that I ordered and didn't think that I'd EVER order from you guys again, but after this action on your part (I understand this is a 1 time deal) you have a REPEAT CUSTOMER. This action shows that your company is not concerned with ONLY MAKING still care about the customer's SATISFACTION. I intend to tell all my friends, family, and business associates to shop your site. Thank You!”
— Jeff
“If you're looking for something different, Zazzle is IT. I was trying to find some custom labels. The manufacturer had none, and setup at a printer for three labels was costly, but my uploaded artwork on a bumpersticker proved exactly what I needed...and under $20! I'm glad I found this site.”
— William
“I absolutely love the two shirts that I purchased through Zazzle. I am a bear lover/conservationist and the variety of items in my shopping category was amazing! I will absolutely shop here in the future and am likely to recommend the site to a friend!”
— Stephanie
“As a Zazzle shop owner and consumer, I rate Zazzle extraordinarily highly for their top quality products, their customer care, and the care Zazzle takes of their artists. It's a pleasure to sell my designs through Zazzle.”
— Catherine
“I love Zazzle, they have great products. I can show off my designs to everyone, and I can make my own unique gifts for family and friends.”
— Sherri-Lee
“Zazzle is a wonderful site to buy from and also to design for. I have always been more than pleased with whatever I've ordered from them. The product arrives in less than expected time and is truly well made and pleasing to the eye.”
— Virginia
“I love Zazzle as a customer and a seller! They are very friendly and communicative! The products are great quality and they ship very fast! The site is very professional, seller tools are great!”
— Mercedes
“ has lots of great and creative products available for purchase, but what really makes it perfect for me is the high quality printing of my husband's images on things like t-shirts, mugs and other products. Zazzle will be a great source for gifts as well as future business printing needs. The prices are already very reasonable for the superb quality, and the sales are a special treat!”
— Jena
“Very high quality t-shirts - retain their shape and color. Excellent print quality for cards and posters. Many Interesting gifts”
— Mikhail
“I was impressed with how quickly my order came and it was a great product, just like they advertised.”
— Stephanie
“I really loved my postage stamps that I put my engagement picture on for my wedding invitations...The picture quality was great and they looked fantastic. I got the medium size and I definitely wouldn't want anything bigger. Overall I'm very happy with my Zazzle purchase and the stamps couldn't have been easier to create.”
— Laura

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