But first, a note about uploading and posting information on the Website:
What information do we collect?
Information Provided by You:
You may provide us with certain personally identifiable information when you:
- register for an account;
- order products or gift certificates;
- request customer support or send us any other communication;
- sign up for newsletters, email alerts, and special offers;
- enter sweepstakes or contests;
- sign up for, or redeem, special offers;
- respond to surveys;
- use our Email-to-a-Friend or Refer-A-Friend features; and
- approve your child's request to open a My Account account in accordance with The Children's Online Privacy Protection Act of 1998 (COPPA).
Such information may include your name, email address, billing address, shipping address, and credit card number. You may also provide us with information about other people, such as their email addresses, if you email a product to a friend or refer a friend to the Website or our promotions.
Information Collected by Cookies:
Information Collected by Web Beacons and Log Files:
We collect certain non-personally identifiable information through the use of web beacons and log files. Such information may include your IP address, browser type, site usage, whether you opened emails you received from us, and whether you made purchases.
How do we secure your information?
When you place orders or access your account information, We use commercially reasonable and generally-accepted technological safeguards to secure any information we collect about you. The secure server software (SSL) we use encrypts all information you input before it is sent to us. In addition, your account information is password-protected for your privacy and security. You should always take steps to protect the confidentiality of the password you select.
How do we use information?
We use the personally identifiable information you provide to:
- provide the features and functionality of the Website;
- fulfill your requests for our products and services;
- pay fees associated with the Website;
- communicate with you about the status of your orders and other inquiries about Our products and services;
- send you information about Our products and services; and
- provide notices about the results of sweepstakes, contest, and other promotions.
We use your email address to communicate with you about your account and to send you certain notification emails. You can change the frequency of those emails in your account settings.
Personal data collected by Us may be used for marketing and promotional purposes, feedback purposes, for a statistical analysis of users' behavior, for product development or enhancement, for content improvement, and to customize content and layout of Our site. Names, postal and e-mail addresses, and phone numbers collected may be added to Our databases and used for future contact regarding products and services, upcoming events, status of orders placed online, and customer service. Additionally, We may disclose information to third parties with whom We have relationships through which permission-based marketing is conducted. If you email a product to a friend or refer a friend to the Website or our promotions, we will use your friend's email to send them the email you requested. You and your friend's email addresses will only be used for this purpose unless permission is otherwise granted.
We use non-personally identifiable information to monitor the use and performance of the Website so that we can learn more about how people use the Website and improve Our products and services.
Does Zazzle disclose the information it collects to outside parties?
Generally, We do not share personal information about you with other people or nonaffiliated companies without your consent except that:
If you sign up for a promotion (e.g., a contest or sweepstakes offer) or enroll in a service we offer in partnership with a third party, We may provide information (such as your name, email address, and account activity) to such third parties.
We may also release information (including your name, addresses, telephone number, and account activity) when We, in our sole discretion believe that such release is necessary or appropriate to:
- comply with law;
- comply with subpoenas, warrants, court orders, government investigations, or other legal process;
- enforce or apply the terms of any of our user or license agreements;
- investigate or respond to allegations of fraud, intellectual property infringement, or other unlawful activity
- investigate fraud or similar claims; or
- protect the rights, property or safety of Zazzle, our users, or others.
In the event that either Zazzle or Pitney Bowes, or both are acquired by, or merged with, another company, We reserve the right to transfer all information we have collected from our users in connection with such acquisition or merger.
We may disclose non-personally-identifiable information to third parties in aggregate form to potential business partners and investors.
What about Children's Privacy?
Children under the age of 13 are allowed to upload graphics and images and to order products with their parent's consent. To order products, the child must indicate his or her age, submit his or her name and his or her mailing address and shipping address if different from the mailing address together with a valid credit card number. In addition, in order to generate custom postage, we must collect and record the following information: the date and time of the custom postage order, a unique order i.d., the amount of postage ordered in the transaction, and the zip code of the recipient of the custom postage. This is the only information collected from a child.
This information is used to fulfill the requested order; confirm shipment; complete record keeping including royalty entitlements and pay royalty fees, if any, to report the sale of custom postage to the United States Postal Service, and to advise the child concerning new products, services or policies.
Parents of children under the age of 13 have the option to consent to the collection of this information from their children or not. Such consent will not be used as consent for the dissemination of any of this information and the information will not be released by Us to third parties without the parents' consent except as may be required by law or upon court order.
Parents can review any information We have received from a child and the parent can have that information deleted and the parent can forbid the collection of additional information from their child. If you want to review any information obtained from your child or if you want to have any information obtained from your child deleted from the Website records or to forbid any use of such information, you may send a request to Customer Support by logging into your account, going to Contact Us, and sending an email relating to Parental Notification. Alternatively, you may contact the Child Privacy Representative by phone, email, or letter at:
Contact Us, and sending an email relating to Parental Notification. Alternatively, you may contact the Zazzle Child Privacy Representative by phone, email, or letter at:
1800 Seaport Blvd
Redwood City, CA 94063
How can I change, delete, or update my information?
Most of your account information can be changed in your account settings on the Website. If you have any questions about what information is stored or would like to obtain a copy of such information, please contact us at firstname.lastname@example.org or Privacy c/o Zazzle Inc., 1800 Seaport Blvd, Redwood City, CA 94063. After receiving proof of your identity, we will provide the information to you, and you may request that we delete or change any or all of the information.