Thank you for your interest in my designs.
To help you understand how I can customize a design for you, here is a list of what services I can offer:
1. Design a new concept based on your directions. There is no design charge, but I will own the copyright to the finished artwork and will be posting the artwork on Zazzle or my other stores and blogs. A new design can take up to 1-2 weeks. Please note I may not accept all requests.
2. Recolor one of my designs at no design cost. Please email me an attached image file of the color for reference: this will help smooth the design process. Normally, I will have recolored artwork up within 48hrs from time of our email confirmation.
3. Minimal changes to original artwork: ie. taking out an element, adding an element. This can take from 48hrs to 5 days depending on the design direction. No added fees.
Again, let me emphasize, I do not charge a design fee for any custom work. However, I do own all copyright to the designs. If you are interested in using my designs for your business, please email me to further discuss this.
If you have questions about your placed orders, returns, or cancellations, please contact Zazzle's customer service department. I license my art to Zazzle and am not involve in their production operation so am not the right person to best handle questions regarding when you will receive your order, shipping time, etc.
To speak to a Customer Support representative:
1-888-8ZAZZLE (892-9953) or (408) 983-2800
Mon - Fri: 8AM - 6PM PST (11AM - 9PM EST).
Also, don't forget to check out Zazzle's coupon page before you place your orders. Here is the link to the coupon page: http://www.zazzle.com/coupons