CarpeDiem Embroidered Hoodie

I will never use zazzle again. I purchased this sweatshirt 2+ weeks before Christmas. When it never came and the tracking number said "processing" for weeks, I emailed customer service. I received an email stating that the holiday season created for a longer wait period. I was informed my order would be expidited free of charge and that I would receive an email shortly. Never received. Several weeks later I called customer service. The agent was very professional, and she looked up the order info. She saw that my item was out of stock and that's why I never received it. Was zazzle ever going to let me know this? Or was I going to pay all this money for an item you would never send? The agent gave me a full refund for this item. Then I received an email stating my item was on the way, and now this email asking for my review. Well my review is that I have made sure to tell enough people to NEVER EVER use your terrible company. How absolutely unorganized and unprofessional. Good luck. If I had the item I would tell you.

This is the most comfortable sweatshirt I've ever owned. It looks perfect! so much better than I thought it'd be.

Sweatshirt is so comfy, and I love the color! SO perfect! Exactly like the picture. Extremely detailed and vibrant. I love it.