Glitter Heart Wedding Tote Bag

I got a great deal on this item and it arrived in timely manner. However, I am quite bummed I thought the "Glitter heart" was an actual glitter heart on the front of the bag. Instead it is just a photo of a glittered heart printed on the bag. n/a I add no text or printing place on the bag.

I work never buy this again. The bag itself is fine but the image isn't glitter at all. It's literally printed from the computer and you can barely see it. I had to make a glitter mix myself and completely paint over it. Awful. Very poor quality. I would never recommend this item to anyone.

I tried to return this item and have it replaced because they printed on the back which had an ink stain because there was a yellow drip stain on the front. I knew this because I ordered two bags, one for the mother of the bride and one for the mother of the groom. The one for the mother of the bride was a gift. I am the mother of the groom. Since they were personalized, there’s really nothing else they can be used for. I was assured I would have a replacement bag and receive a call back after I waited on the phone for an hour so as to not wait any longer. Well, the call never came and it has been several days. I also never got an email and there is nothing showing in my account. I’m so disappointed. I have done so much business with Zazzle.