Memorial Prayer Card | Hydrangea Heart

First and last time ordering from this company. BUYER BEWARE. All of my cards came in damaged and flawed due to printing and ink not drying so they bled/rubbed onto the backs of each other. Cards were double sided. Items are shipped in what is supposed to be a bubble mailer but it’s so thin it offers no protection. Looked like a bubble mailer but didn’t feel like one. The 200 cards I ordered were split between two boxes and the boxes were made of PAPER (not cardboard) just as thin if not thinner than the paper used for said cards. So again, no shipping protection. When my package arrived it was clearly smashed in shipping. I opened it and cards were loose and no longer in the box. All of them have messed up corners or dents. I emailed customer service with pictures of the damage and details that’s it’s too late to reorder and wait another week for MEMORIAL CARDS. Of course they ignored all of the information I gave and offered to print and send me a replacement when I already told them the service was in a week and it took them 3 days to email me back. Once I responded with ‘that’s not helpful at all’ (because what am I going to do with 200 memorial cards AFTER a service) they stopped responding. I should have just flushed $50 down the drain.

My mom looks wonderful thank you .

The quality was excellent. The picture came out perfect. Thank you for making this difficult time a little easier. I am truly grateful. The text was perfect. The image was perfect.