Silver Deer Personalized Case-Mate iPhone Case

Finally received my new phone cover and it is not what I ordered. Trying to figure out how to exchange it?

I ordered this for our daughter for Christmas. When she tried to put it on her phone it was difficult and once on we realized it had a slight variation in the way it was cut. On Monday after Christmas I went to their website to see how I could return it or order a duplicate. I was able to “chat” with a CS rep, Martin. Told him what happened. He sent me an email with a link. I simple took a picture of the product and attached it to the return email. Within hours I received a response that the product had been remade AND was on its way to my daughter via overnight UPS. The new product was PERFECT and the customer service was more then AMAZING!!!!! I had initially ordered a second phone cover for our other daughter and that one fit perfectly. The printing was perfect. It was clear and the coloring was perfect

I ordered this case when my heart dog passed away. The package got lost in transit. I contacted Zazzle for help in tracking it down and they replaced the case. It’s more than I could have ever hoped for. Thank you Zazzle, I will always have a remembrance of my Molly with me. The printing is better than I hoped for, amazing. I love it. I shared it on Facebook and received all positive reviews!