Terracotta Fall Burnt Orange Boho Floral Cake Pops

I have never written a negative review here, and I know people do not set out to create subpar products. However, this order was a major disappointment. I was going to use the cake pops for my daughter's bridesmaids luncheon next Friday. Now I need to find something else and the wedding is Saturday. I even had napkins made to match. The problems were 1) Packaging. Only 2 icepacks. They were warm. I got the package in fairly quickly when it was dropped off. This needs much better planning. In contrast, I got chocolate covered pretzels from someone else today as well, and they packed their items with immense care and with 15 small icepacks. They were perfect. Result of poor packing for this order was this order had warped cake pops with pointed bottoms. Some were melted. In addition, they were literally thrown in a box. No effort to separate them or protect them from juggling around. Some were cracked 2) Big problem: I thought perhaps the cake pops would taste good, at the least, so I tried one. I was perplexed. It was not vanilla cake. It was gooey inside, like brown cookie dough. See pictures. I learned a lesson but lost money doing it, and created a big hassle for myself. The printed cookie is illegible. It is much smaller than in the picture. Teensy tiny. The printing/wording should be limited to allow for this. Some look better than others. The colors are good.