Search Feedback

Did you find what you were looking for?
If you need help or have a question for Customer Service, please visit our Help Center
A banner for "Zazzle Plus" featuring a smiling woman opening a Zazzle box.





Unlimited* Free Shipping and Exclusive Offers

START YOUR FREE 30-DAY TRIAL

Ornament Frequently Asked Questions

Learn more about ordering photo memorial ornament from Zazzle. Below, you’ll find answers to the most common questions we receive about ornaments.

The most popular ornaments are ball ornaments typically that are red, green, clear, or ornaments that have multiple photos on them.

There are so many types of Christmas ornaments it’s really difficult to list them all. Here are different types of Christmas ornaments we have:

  • Special Features: Double-sided, banner, framed
  • Different Materials: acrylic, wood, plastic, paper, ceramic, metal
  • Various Shapes: star, circle, oval heart, cube, ball/globe, snowflake, snowflake, scalloped, hexagon
While we may not have ornaments for every single combination made from the above options, our large selection will be sure to make sure you can get the best type of ornament for you. You can view our most popular ornaments here.

You can customize any ornament by simply following these steps:

  1. Visit the design you want to customize
  2. Select “Personalize” where you may be prompted to update name, year, and more information. Some will have an additional option to select “Edit using Design Tool” for even further customization
  3. Customize to your heart’s content by adding your own pictures, images, quotes, text, and more

Our most popular designs for ornaments include:

  • Photo-focused ornaments: Great for family and friends or for Christmas trees at home. We have a huge variety and you can easily find a number of photo ornaments
  • Life events: Great to commemorate a special life event such as a marriage, baby, or even to remember someone special who has passed
  • Business/logo ornaments: For Christmas trees at companies or to celebrate someone’s business

If you prefer to make your own design instead of customizing existing ones you can do the following:

Step 1: Go to "https://www.zazzle.com/custom/ornaments"
Step 2: Select a product you want to add customize and click on it to get to a new page
Step 3: On the new page click on “Customize This Design”
Step 4: This will open up our design tool where you can customize to your heart’s content with pictures, text, and more

If you want a great-looking Christmas tree then follow our top tips for arranging your ornaments:

  1. Add Christmas lights & ribbon to your tree first, draping them around your tree
  2. Hanging your ornaments in the following order to reduce the chance of your Christmas tree tipping order:
    1. Hang your large ornaments first
    2. Hang smaller ornaments in between your large ornaments
    3. Add the ornament that goes on top of a tree, which is called a tree topper last
  3. Look at the whole tree and improve where necessary

Make sure to follow our advice if you want to make sure your ornaments are protected in storage so you don’t have to worry about replacing them the following holiday season.

  • Group similar ornaments - ornaments that have similar size and theme should be put away together in the same box or container
  • Don’t skimp on containers - use ornament-specific packaging boxes and materials to minimize or prevent damage. You can buy boxes or even DIY your own
  • Wrap ornaments - you can use tissue or bubble wrap to wrap your ornaments to provide additional protection to your ornaments during storage
  • Proper storage - don’t store in extreme climates such as hot or cold temperatures and avoid moisture. Instead, put your ornaments in an area that is not only dry, but relatively cool such as a well ventilated basement or closet
  • Stacking your boxes - Put boxes with lighter, more fragile ornaments on top of boxes with sturdier ornaments

All of our ornaments come with ribbon, string, or metal rings so you can hang them as soon as they are received.

You can see if your ornament will arrive in time by checking the product page. Near the top, right above “Qty” and “Add to Cart” you’ll see “Order today and get it by” and you’ll see a date range of when to expect your order so that you can determine if it’s coming in time or not.