Commitment
Values are more than words on a page. We make sure that our actions embody who we say we are and what we are about. This starts with a promise that embodies all of our values – our 100% commitment to you and your happiness with Zazzle.
Here Are a Few Things We Can Promise You:
Creativity
We Celebrate All of Life’s Moments Zazzle is a destination where you can find existing or create new content for any moment you can imagine. We don’t just have the wedding invitations; we have the ‘will you be my bridesmaid cards.’ We don’t just have milestone birthdays; we have all the birthdays. That’s the beauty of Zazzle, and that’s the beauty of you and your life’s moments- whatever the moment, whatever the occasion you can find or create it yourself on Zazzle.
We Empower People to Earn Money through their Creativity Over a million Creators have a presence on Zazzle. Some of whom have made millions, some of whom have made enough to quit their day job, and some of whom are just starting. All of them are part of the Zazzle fabric and the Zazzle marketplace.
Heart
100% Satisfaction Guarantee We love what we do, and we want to make sure you love your Zazzle experience. We promise a 100% satisfaction guarantee to help you achieve total happiness. If you don’t love something, you can return it, even if it’s customized. You can find our Return Policy here if you want to learn more.
Made with Love and Made on Demand Zazzle products are lovingly made on-demand. Once you place an order, we get to work to manufacture the product in one of the amazing facilities, either our own or one of our partners, across the country. For digital content that comes to you via the power of the internet.
Diverse and Inclusive We hold ourselves accountable for continual evolution in who we are and how we come through to acknowledge and empower those who have been historically marginalized or unincluded. From our photoshoots to our hiring, we continually work on our inclusivity and diversity in everything we do and everything we are.
Integrity
Transparency, Quality, and Accountability are Fundamental We are proud to be a member of the Fair Labor Association (FLA). As a collaborative effort of socially responsible companies, colleges and universities, and civil society organizations, FLA creates lasting solutions to abusive labor practices by offering tools and resources to companies, delivering training to factory workers and management, conducting due diligence through independent assessments, and advocating for greater accountability and transparency from companies, manufacturers, factories and others involved in global supply chains. As Zazzlers, we use our products, we work in our facilities, and we do right by our teammates and by you to ensure all aspects of our business are safe.
Safety is Essential We test our products for compliance with relevant safety standards. We adhere to the California Supply Chain Transparency Act. The Act seeks the elimination of slavery and human trafficking from product supply chains. Zazzle is committed to ensuring that our company and the companies we work with are free from forced labor, by working with a diverse chain of partners that we require to comply with all applicable wage, safety and employment laws and ethical business practices. Zazzle audits our partners for compliance, trains teammates on these issues, and will terminate business with any partner found to violate this policy. Our Code of Conduct expresses our commitment and pledge to ethical and responsible conduct in all of our operations.
Technology is Core to our Business We are a technology company at our core. With over 116 patents for our technology elements, we are the easiest, best in class design marketplace. For you, this also means that your information is secure while shopping on Zazzle.
Made on Demand Is Made for the Environment Made on-demand means less waste, conscious use of physical space, and a resulting lighter load on our environment. Unlike the traditional wholesale/retail pick-and-pack model, this allows us to provide best-in-class customization with an environmentally-friendly approach to commerce.
Amaze
We Are Connected We are people-powered and here to help. Our customer care team is available via phone, email, chat, and social to work with you. Our Help Center has the details.
We Put the Z in AmaZe We aim to dazzle you with our Zazzle ways. Millions of people are positively impacted every day on Zazzle. The world’s best brands chose to work with Zazzle; check out who we’re working with here. A marketplace of Creators have a presence on Zazzle. Learn more about Zazzle here. Or take a look at what some of our wonderful customers have to say.
Testimonials

I've Really Enjoyed All My Items
I've really enjoyed all of the items I have ordered. I can't believe its been 5 years since I bought my tote bag and it still looks great, trust me, I add too much weight, pointy things and have put it to the test. Now I just got my marble coasters in and they are perfect, solid, well made and exactly as I drew it

Amazing Quality With Superior Service!
I have placed 3 orders with Zazzle. I wanted to find business cards that were different. The quality was amazing! When they say your satisfaction is guaranteed, they mean it. I purchased some keychains that just didn't suit me and they promptly took care of it for me. When you contact their customer service, you are treated like a very valuable part of their business. I am hard to impress and even harder to please, but Zazzle has impressed me a great deal. At Higher Class Elegance, we highly recommend Zazzle!

Great Products & Great People
I found Zazzle in 2015 on line by typing in make me a clock in google search.I looked through site found clock ,didn't know what I was doing so I called for help ,wow these people were soo nice and they designed my clock as I told them what I wanted then they sent it to me so I could look at it before I ordered it. and said if I was not completely satisfied when I received it just give them a call and they would fix it. WOW That my friends is Customer Service ,Thank you Zazzle Just placed order for my 2nd Clock got the same wonderful service ill be ordering Christmas stuff latter this year, Everyone needs a little Zazzle in their life.

Superb Customer Service Agent!!
I made a mistake when ordering and shamefully was a little grumpy. I communicated with customer service and received all responses very quickly. After explaining what happened, this wonderful agent not only solved my problem, but was extremely kind, thorough, patient, knowledgeable and efficient throughout the process. I kept thinking to myself — wow, what an extraordinary employee! Very impressive customer service!!

I Love Zazzle!
Zazzle products are well made and doggone cute! They provide wonderful customer service with timely delivery. I have gone back to them time after time!

This Company Is Amazing the Shirts I…
This company is amazing the shirts I ordered not only came early, but made me cry happy tears when I opened it. They really outdid themselves with making my dreams come true in the custom design! I would give my first born to this company if I could. Definitely will order again and 10 out of 10 recommend you all better order things now or you will regret it I promise!!!!
What can we do to make sure you’re amazed by your Zazzle experience? Let us know at Amaze@Zazzle.com