Customer Feedback

“Thank you so much! You all are great! I will be sure to keep you in mind for other items for the future. Wonderful customer service is what it is all about, and you all are great at it. I received my other orders in super fast time! ”

“I received coffee mugs from Zazzle. They were made with beautiful portraits of birds. Each mug has a great size and great exterior and interior color. Perfect for every setting.”

“I am very pleased with your service and the fact that you will fix my order...I will absolutely be ordering much more from your website because of your fantastic service. Not all companies out there are as willing to work with their customers on errors. Thank you so much! I am a big fan of Zazzle. I love your products, and your ability to please me shows what a customer-oriented company you are. I was really upset when I saw the error on the invites, so hearing from you about how easily this will be fixed just made my day! I really can't thank you enough! As a stressed Bride, you really made my life so much easier. ”

“Zazzle is great for custom apparel that you can't find at any mall. ”

“I just wanted to tell you thank you. I got my cards last week or so and they came out outstanding! Thanks for the great customer service. I will definitely be coming back! It is really nice to be able to contact a company these days by phone AND email when necessary and get such a quick easy response. You guys are great. Thanks again! ”

“Thank you for packaging the mugs so securely. The box was dented in on one side. Had you not been so diligent about wrapping the mugs, I have to wonder if there might not have been some breakage. We love the morphing mugs. Great quote and fun watching the background disappear. Thanks.”

“I think Zazzle is a great site. Lots of variety for what I was looking for. My order arrived on time with great packaging. There was a funny insert to tell you how to take care of your shirt and it came with a 10% discount on my next purchase. I would and have recommended Zazzle to my friends already. And I look forward to my next purchase!”

“Wow - I must say that was customer service beyond my expectations. FAST and EFFECTIVE. I am COMPLETELY satisfied at both the ease and the efficiency of the resolution. As I may have indicated in an earlier email - I was completely satisfied with your product (except for the size) - so much so- that even before your resolution - I had already placed another order. Now I am planning 2 more - the shirts are quality-and unique -and funny- backed up by superior customer service. I also work in customer service and will be sure to pass this story and best practice along to my company's leadership. Thanks again for the excellent service and quick issue resolution.”

“I had a problem with my order, so I called and talked to a wonderful young woman, she walked me through what needed to be corrected and I was done!!!! I used your invitations before and also had a great experience. I look forward to the next party that will require an invite. Thank you!”

“Zazzle, one word - WOW! This is the first time I have ordered from your website and I am totally amazed at the quality of your service, the customer care and product quality. I placed an order for the UK, only to realize that the product would be shipped from the US. As my boyfriend leaves for a 6 month Army deployment this weekend, I was worried that his card would not arrive on time. But your customer care team kindly did all they could to deliver the card by Fed-Ex. It has arrived on time (in just 48 hours!) and I am thrilled! Thank you so much. ”

“I am still building my Zazzle store, but I have to tell you how wonderful it is working with the site. Everything is so easy and fun! The photo uploads are so fast, and I'm especially happy that I can customize the back of the products. It is just delightful working with Zazzle! ”

“Thank you so much for your excellent customer service…It is very refreshing that there are companies left that care as much as you do!! I will continue to choose Zazzle for all of my advertising and logo needs!!!! ”

“Thank you so much for your help. I love Zazzle and am so happy to have found the site. BTW, your customer service is excellent! I am recommending the site to my friends and definitely plan on making it my "go to" site for personalized gifts. Wish I had found this web site last year during the holidays!”

“I am very, very pleased with everything about Zazzle.com – ease of order, quality of product and speed of delivery. I will definitely be back to Zazzle.com.”

“I like the quality of the products and the speed of manufacturing. I like also the prices and the attention of their support team. They are a great store, and I hope to be their client for a long time. Thank you, Zazzle.”

“I am in love with your company and will send the link to every friend and teacher I know (or at least to the ones I have not already shared you with). You guys understand customer service, and I plan to reward that with my continued business, more careful reading of your online special offers, and some free advertising. Thank you so very very very much. ”

“I love Zazzle because it has the best software, many quality products, excellent support for sellers, fine marketing tools, and it is free to join...We are waiting for Zazzle in Russia :) If Zazzle will not come to Russia, we (designers) will come to America :)”

“I ordered twice from Zazzle. In both cases, the merchandise arrived with super speed -- much much sooner than the time frame indicated. I'm also very pleased with the quality of the merchandise. I am frankly stunned and impressed with Zazzle and will definitely order again, as well as recommend to my friends. Thank you!”

“Thank you for the wonderful customer service that you have provided. I will contact you and let you know when I receive the order and I will re-order as well. I have never found a company such as yours, and I am pleasantly surprised at your kindness and understanding. I wish there were more companies such as yours that took the time to listen to their customers. Thank you again for being so helpful and understanding about this situation. Your customer support department definitely out-shines your competition. I will be recommending Zazzle to my friends. Again, I thank you!”

“We ordered save the date postcards, wedding invitations and initial stickers. Everything has arrived and looks awesome. The people who received our save the date cards love them and said they have never seen anything so cute! I'm sure once the invitations are sent out, they will say the same thing. We are very pleased with our purchases.”