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Customer Feedback

Here's what our customers have to say about Zazzle:

“They have a huge selection. There is something for everyone. Their items ship quickly and their products are the best!”
— Rachel
“Found some unique items I hadn't seen anywhere else. Product came within the time limit stated. I am very pleased with the whole experience.”
— Jean
“This is my second purchase from Zazzle and I absolutely loved it....again!!! The product arrived just as I hoped and in a record 3 days! Zazzle continues to be on one of my 'Favorites' on my computer!”
— Taylor
“ You probably don't hear this enough, so let me say thank you. You ALL went out of your way to accommodate me on the wrapped canvas order and it is greatly appreciated. The quality of the canvas is well worth the wait. I am more pleased than I can say. The photo is of my late brother and the canvas, a gift for his widow. I know she will cherish this for ever. This is an example of why I am repeat customer. Keep up the excellent work .”
— Alan
“As a grandmother, I was very pleased with the ease of placing an order online and the quickness of receiving it. I ordered the photo stickers to place on our daughter's wedding favors. I have just placed the second order because I know I can trust this company. ”
— Delephine
“Hello, I am writing to compliment the excellent customer service that I received from your customer service representative, B. When I got my shirts and they were really too small, I initially thought, "UGH...I really don't want to have to deal with this". To my surprise and delight, when I called your customer service line, B was so helpful and so friendly and made the process a breeze. Any hesitation that I might have had with ordering from you again went away. I will definitely order from your website and surely share with my friends and family how awesome your company is at making their customers happy. You turned a frustrated customer into a very satisfied & happy customer. B is definitely an asset to your company! Thank you and God bless. ”
— Lisa
“I am already so pleased and impressed with Zazzle! You have, truly, exceeded my expectations in product availability, quality, and service! Everything that I have experienced about your company is first rate excellence!!!! It's not very often I have the opportunity to write a note like this! You rock!”
— Pamela
“I am so glad that I found Zazzle. They have many choices for what I was looking for. I will be shopping quite a bit with them. They meet my needs”
— Wanda
“I love your site! This is going to be my go-to site for holiday gifts for now on. I think it's wonderful how creative you let the customer be in designing the look of their purchase. I could easily spend hours designing new iPhone and iPad cases on here, oops, looks like I just did! Thank you for giving me the ability to make what I wanted when no one was selling it!”
— Alison
“My wedding date is September 23rd. I apprectiate all that you have done for me! This has been one of the best customer service experiences I have had. I will definitely be using the website a ton and I will be telling all my engaged friends as well. ”
— Lara
“Wow - thanks so much for your excellent customer service. I am very impressed with how willing you've been to resolve the issue and with your quick responses. You have definitely earned a devoted customer here.”
— Roxanne
“Zazzle is the best!!! The customer service is the best that I've ever dealt with by far and my experience with Zazzle has been amazing. I highly recommend them.”
— Suzanne
“I’m writing to thank you for expediting our order. You and your team at Zazzle have ensured that our reunion t-shirts will arrive before our crew boards a catamaran bound for Martha’s Vineyard next Friday. We’re celebrating the 20-year anniversary of a year-long trans-Atlantic journey on the boat “Diamond” pictured on our reunion t-shirt. The shirts will be a fun and meaningful souvenir. Many thanks to everyone who helped make it happen! I look forward to ordering from Zazzle again – only, next time, I’ll allow more time for you all! ”
— Kristen
“What a wonderful place to shop. I have been a customer for several years now and you have helped me make many people happy with your unique gifts. I HOPE YOU CAN LET PEOPLE KNOW WHAT A WONDERFUL GIFT THE POSTAGE STAMPS MAKE FOR OLDER PEOPLE IN NURSING HOMES OR GRANDPARENTS. JUST TO HAVE THEIR PICTURE ON A STAMP BRINGS SUCH JOY. GIVE THE ELDERLY SOMETHING THEY CAN USE AND NO MORE CLUTTER FOR THEM. Thank you again for making my gift giving a lot easier, thanks for the $10 discount, and thanks for the new program for free shipping . ”
— Don
“As a long time customer of Zazzle, I would like to express my gratitude for the excellent service that I received from L in Customer Support. She was polite, friendly, kind, sympathetic to my situation, and quick to take initiative to do what she could to solve my problem. I had several questions which she answered knowledgeably, and when I did not understand how to navigate through my order, she patiently re-explained the directions to me until I understood. Dealing with L made a frustrating situation much more pleasant. I placed my order right away. I am very impressed; her outstanding service, and the solution that she proposed, which I utilized after completing my conversation with her, strongly encourage me to continue my practice of doing business with Zazzle.”
— Mary
“I have had my phone cover for a few days now and it is just GORGEOUS! I get so many compliments and tell everyone where to get their own. Thank you so much!!”
— Ash
“Hi, I've just received the invitations that I ordered for my son's 18th birthday and am thrilled with them. They look fantastic and the quality is excellent. They are much, much better than I expected them to be. I can't wait to send them out. I'm sure that everyone invited will be very impressed with them. I have also been having a good look at your website. You have so many amazing things available. Keep up the good work.”
— Sue
“Your customer service rep Ofelia helped me with my baby shower invitations for my daughter and was WONDERFUL to work with. She walked me through the entire process and helped me make the changes and corrections that I needed to make. I will definitely recommend your company to all my friends and family. Thank you so much for such great customer service.”
— Debora
“Thank you so much for your attention to my order. I have received the stamps and they look great. The customer support I received from you is extraordinary, and I cannot tell you how very much it has been appreciated. ”
— Donna
“I placed this order to send to my brother-in-law, who is dying of cancer. He entered the U. S. Navy in 1943 at the age of 15. He was deeply involved in carrying U.S troops on his landing craft for the successful invasion of eight Japanese islands. He left the Navy at 17. His fondest memories are his time spent in the Navy in the Pacific. We took him to visit the World War II Memorial here in Washington, D. C. He paid particular attention to the Pacific part of the Memorial. The print of that part of the memorial is what I had your company put together. We've been hearing in the past few days that my brother-in-law only had a few more days to live. I went back to Zazzle, told them what was happening and Judy said she had upgraded the shipping to Express. It arrived in Lansing, Michigan yesterday and my brother-in-law was thrilled beyond words! It is now hanging on his wall and he's telling everybody who comes into his home "that's what I saw in Washington and the Pacific part of it is where I was." I want you to know how much your special attention to my order means to my wife and I....and to my brother-in-law. Your company does outstanding work and what you did for my family is deeply appreciated and will never be forgotten. Many thanks for a job well done. ”
— Monty

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