Customer Feedback

“I cannot adequately express my appreciation for your willingness to correct the issue with the birthday invitation that I ordered. This is genuine "customer service". Because of your honesty and generosity, please know that I will share my Zazzle experience with my family and friends, and I will purchase whatever is available to me for my granddaughter's party through Zazzle. This is one of those times that I sincerely regret not being able to personally shake your hand and say thank you.”

“Thank you for your *great customer service!* It was my first time designing business cards, and now that I have been informed by you about how to design within the "safe area", I'll go ahead and redesign my business cards. I will be sure to pass your business name and your great customer service along to family and friends. I am pleased to do business with you.”

“All I can say is WOW!!! This is customer service beyond belief! In this day and age, it is hard to believe that there is still a company out there that does business this way. You have earned a lifetime customer, and I will spread the word to my friends about your amazing service. ”

“My response is way overdue on this; I honestly thought this was just too good to be true, and it took awhile for me to believe it. But I checked my account, and you have indeed been true to your word. I am very rarely surprised in a good way with corporate (or even human) behavior because I have very high expectations. I think my expectations have been surpassed maybe 10 times in my pretty long life, and this instance definitely counts as one of them. I have been telling everyone who will listen about Zazzle and your exemplary customer service - and, unfortunately for other companies, you have raised the bar. Thank you - and believe me, you have earned a loyal customer, which is great because I love having an excuse to buy more things with my dogs on them!”

“I’m so impressed with your incredible level of customer service—I’m speechless. Thank you for going above and beyond my expectations. I’m truly amazed by Zazzle’s excellent care of its customers!”

“Thank you so much! You all are great! I will be sure to keep you in mind for other items for the future. Wonderful customer service is what it is all about, and you all are great at it. I received my other orders in super fast time! ”

“I am very pleased with your service and the fact that you will fix my order...I will absolutely be ordering much more from your website because of your fantastic service. Not all companies out there are as willing to work with their customers on errors. Thank you so much! I am a big fan of Zazzle. I love your products, and your ability to please me shows what a customer-oriented company you are. I was really upset when I saw the error on the invites, so hearing from you about how easily this will be fixed just made my day! I really can't thank you enough! As a stressed Bride, you really made my life so much easier. ”

“Wow - I must say that was customer service beyond my expectations. FAST and EFFECTIVE. I am COMPLETELY satisfied at both the ease and the efficiency of the resolution. As I may have indicated in an earlier email - I was completely satisfied with your product (except for the size) - so much so- that even before your resolution - I had already placed another order. Now I am planning 2 more - the shirts are quality-and unique -and funny- backed up by superior customer service. I also work in customer service and will be sure to pass this story and best practice along to my company's leadership. Thanks again for the excellent service and quick issue resolution.”

“I had a problem with my order, so I called and talked to a wonderful young woman, she walked me through what needed to be corrected and I was done!!!! I used your invitations before and also had a great experience. I look forward to the next party that will require an invite. Thank you!”

“Thank you so much for your excellent customer service…It is very refreshing that there are companies left that care as much as you do!! I will continue to choose Zazzle for all of my advertising and logo needs!!!! ”

“Thank you so much for your help. I love Zazzle and am so happy to have found the site. BTW, your customer service is excellent! I am recommending the site to my friends and definitely plan on making it my "go to" site for personalized gifts. Wish I had found this web site last year during the holidays!”

“Thank you for the wonderful customer service that you have provided. I will contact you and let you know when I receive the order and I will re-order as well. I have never found a company such as yours, and I am pleasantly surprised at your kindness and understanding. I wish there were more companies such as yours that took the time to listen to their customers. Thank you again for being so helpful and understanding about this situation. Your customer support department definitely out-shines your competition. I will be recommending Zazzle to my friends. Again, I thank you!”

“Thank you to customer service! I realized that I had made an error on my Save the Dates which had already been sent to print. The service rep reassured me that it was OK and issued me a refund. Many thanks from a bride on a budget!!”

“Thank you so very much! Now that is what I call great customer service! I will be ordering additional ties today. By the way, this is for the wedding of my two daughters. Their dad was to wear this tie with both of their colors.”

“You are AMAZING. Customer service rocks - easy to communicate with you & fast responses. Shipment via overnight far exceeded my expectations. You were there to follow through to my satisfaction. There are few businesses out there who operate the way you do. I work for a luxury retailer and think we've got the service thing down; but you've totally got us beat!! Keep doing what you're doing. I will always recommend you, choose your business first & tell everyone I know about Zazzle. ”

“Thank you so much. I am extremely impressed with your commitment to excellent customer service. ”

“Thank you to the Zazzle Team – you have all gone above and beyond on this order”

“I want to thank Zazzle and all of its employees for their amazing quick service and top merchandise. I couldn't be more happy! I will be sure to buy again from you and I will pass the word along to others. Thank you one and all! ”

“Great customer service! I felt very valued and appreciated. Also had quality products”

“When I couldn't find the design I wanted on a mug, they responded to my email within minutes with an update on their website that included the item I wanted. Zazzle is great!”